Use your registration email. Include your course, what happened, and any class date or deadline. Hide passwords and payment details in screenshots.
After submitting: if you receive an email titled “Please verify your email address,” click its verification link to finish submitting your request. Check spam or junk if needed; replying “yes” does not verify your email.
Response target: within one business day. Some requests need additional review; this is not a guaranteed resolution time. Class starting soon or urgent? Call (813) 333-2676.
Already contacted us? Reply to your existing support email. Verification and follow-up help