Access the Next Course in Your TSRE Bundle

If your purchase includes more than one course, check the order confirmation before buying the next course separately. A course included in a bundle may need to be activated or matched to your learner account before it appears.

Check what your purchase includes

1. Find your order confirmation or open the TSRE order status page.
2. Review the package name, included courses, learning formats, and learner email.
3. Follow any activation or course-access instructions included with the order.

Package contents can differ. Use your own order details to confirm whether post-licensing, continuing education, or another course was included.

Request the next included course

If you are ready to begin an included course and it is not available, submit a support request with:

• Your name and the email used for the learner account.
• The order number or a copy of the package confirmation.
• The name of the included course you want activated.
• Your preferred start date and any approaching deadline.
• Your Florida real estate license number when requesting post-licensing or continuing education.

Support will review the purchase, confirm the applicable activation steps, and direct you to the correct learning portal. For a course with a shipped textbook, confirm the delivery address through TSRE's requested process before shipment.

Confirm access dates and materials

Before beginning, confirm the course's access start date, expiration date, included materials, and any remaining requirements. Ask specifically which access term applies to the later course in your bundle. Do not assume that every component has the same deadline or that opening a course restarts the access period.

Your course-access deadline and your DBPR renewal deadline are separate. See Which Florida Real Estate Course Do I Need? if you are unsure which education applies to your license.

Open the correct learning portal

Use the course-access link TSRE provides. TSRE Learn and LEAPOnline are separate platforms, and a package can include resources in more than one place. The online store shows purchases and receipts; it does not open your lessons.

If Support confirms activation but the course is still missing, sign out and back into the correct portal with the learner email. Then follow missing-course troubleshooting and reply to your existing support message if the problem continues.

Need help

Submit a support request, or call or text (813) 333-2676. Include your name, registration email, course or membership, and order number if available. If someone else purchased the bundle, include the purchaser email as well as the learner email so we can match the order correctly.