TSRE Learn: Browser and System Requirements

Use this guide for courses and digital materials at learn.at.tsre.us, including video on demand, exam prep, classroom Digital Materials, and LIVE Online course access.

What you need

• A current browser: Chrome, Edge, Firefox, or Safari on an up-to-date computer, tablet, or phone. Keep your browser and operating system updated. We recommend a laptop or desktop for long lessons, exams, and viewing slides during LIVE Online classes.
• A reliable internet connection: Stay connected while using the browser, joining live instruction, submitting answers, and saving course progress. Test that videos play smoothly before class.
• Speakers or headphones: You must be able to hear video lessons and live instruction. Students do not need a webcam or microphone.
• Access to course content: Allow the course's required sign-in cookies and JavaScript. If a course window or file is blocked, allow that specific course window or download. Use your browser's PDF viewer to open digital materials.

Before your first class or exam

1. Sign in using the email on your TSRE registration and your Learn password. The online store, LEAPOnline, and other TSRE portals have their own password systems.
2. Open the correct course, test a video or PDF, and check your sound.
3. For LIVE Online, open the scheduled session from your assigned course and follow its joining instructions. Keep the session open, participate, and respond to attendance checks. Being signed in alone does not count as attendance.
4. Close the app or course website on another device before switching. See Why do I keep getting signed out?

If a feature does not work in a mobile browser, try a current desktop browser. For native app requirements and offline materials, see TSRE App. Text-based LEAPOnline courses use separate requirements.

Need help?

Submit a support request or email info@tsre.us. Include your registration email, course name, platform, device, operating system, browser or app version, and the exact error. Include a screenshot with unrelated personal details hidden. Never send your password.

Browser support reference: TalentLMS supported browsers. Reviewed October 17, 2026.